Privacy Policy

Effective Date: 10/05/2024
Last Updated: 16/06/2025

1. Who We Are

This website is operated by Colourflex Painting, a New Zealand-based painting services company serving residential and commercial clients. We are committed to protecting your privacy and handling your personal information responsibly, in accordance with the New Zealand Privacy Act 2020.

2. What Information We Collect

We may collect the following types of personal information from you when you visit our website, contact us, or use our services:

  • Your name

  • Contact details (e.g. phone number, email address, physical address)

  • Location or suburb (for quoting purposes)

  • Details about your painting project

  • Any correspondence or communication with us

  • Website interaction data via cookies or analytics tools (e.g. IP address, browser type, pages visited)

3. How We Collect Your Information

We collect personal information when you:

  • Submit a quote or enquiry form on our website

  • Contact us via phone, email, or social media

  • Interact with our website (e.g. through cookies or tracking pixels)

  • Respond to our Facebook or Instagram advertisements

4. How We Use Your Information

We collect and use your personal information to:

  • Respond to your enquiries and provide quotes

  • Deliver our painting services

  • Follow up on your interest in our services

  • Improve our website and marketing

  • Comply with legal obligations

5. Who We Share Your Information With

We only share your information when necessary and with trusted third parties, including:

  • Our employees or contractors (for quoting or service delivery)

  • Website and marketing service providers (e.g. Meta for Facebook Ads, Google Analytics)

  • Legal or regulatory authorities if required by law

We will never sell your personal information.

6. Cookies and Website Tracking

Our website may use cookies and similar tracking tools to:

  • Improve your browsing experience

  • Track website usage (e.g. Google Analytics)

  • Measure the effectiveness of our advertising (e.g. Facebook Pixel)

You can disable cookies in your browser settings at any time.

7. How We Store and Protect Your Information

We take reasonable steps to keep your personal information safe and secure, including:

  • Using secure platforms to store data (e.g. encrypted email, secure CRM)

  • Restricting access to authorised personnel only

  • Regularly updating security measures

8. Your Rights

Under the NZ Privacy Act, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any incorrect or outdated information

  • Withdraw your consent to us contacting you (e.g. marketing emails)

To exercise these rights, email us at [your email address].

9. Contact Us

If you have any questions or concerns about your privacy, or if you’d like to request or correct your information, please contact:

Colourflex Painting
Email: hello@colourflex.co.nz
Website: https://colourflex.co.nz