Frequently asked questions.

Where does Colourflex Painting operate?

We operate throughout the Auckland region, including areas such as North Shore, East Auckland, West Auckland, South Auckland, and the Central Business District (CBD). If you're unsure whether we service your area, please don't hesitate to get in touch with us, and we'll be happy to let you know if we can help with your painting needs.

How do I request a quote?

You can request a quote by calling us, filling out our online contact form, or simply by sending us an email with details about your project. We’ll then organise a site visit and provide you with an accurate quote.

What types and brands of paint do you use?

We use high-quality, eco-friendly and low VOC paint products from reputable brands such as Resene and DULUX to ensure a long-lasting finish. We’ll carefully choose the types of paint used for the different surface to be painted and finish requirements.

Can you explain your process for preparing surfaces before painting?

Our surface preparation process is a vital step in achieving a flawless finish. It includes thorough cleaning, sanding, and addressing any imperfections such as cracks, dents or holes. This meticulous approach ensures that the paint adheres properly and enhances the longevity of the finish. We believe that a well-prepared surface is the foundation of a high-quality paint job.

How do you protect floors, furniture, and belongings during the painting process?

We take extensive measures to safeguard your property. Our team employs drop cloths, plastic sheeting, and protective coverings to ensure that floors, furniture, and belongings are shielded from any potential paint splatter or damage. Our commitment is to leave your space in the same condition, if not better, than when we arrived.

Is your company fully insured to cover any unforeseen incidents or accidents during the project?

Yes. We hold a large sum of public liability insurance with comprehensive coverage on any unforeseen incidents or accidents that occur during the project completion.

In addition to painting, do you offer any other services such as wallpaper removal, plaster skimming, and stopping?

Yes, we offer a range of additional services to complement our painting expertise. These include wallpaper removal, plaster skimming and gib stopping as well as water damage repairs.

What are the accepted payment methods, and what is the payment schedule like for your services?

We currently accept direct bank transfers. Additionally, we are actively working on implementing instalment payment options to provide you with greater flexibility in managing your project budget.

What is the experience and expertise of your painting team? Are they certified or specially trained?

Our painting team comprises highly experienced professionals with a wealth of expertise in various aspects of painting. Each member of our team undergoes rigorous training to stay updated with industry best practices and the latest techniques. While certifications aren't mandatory, many of our painters hold relevant certifications in specialised areas, showcasing their commitment to excellence. Rest assured, our team is well-equipped to handle a wide range of painting projects with precision and skill.